Shipping policy

Here is what to expect when you order an Incred putter.

How Long Does It Take?

Every putter ships in 10-15 days.

You will get an email when your order is confirmed, another when it ships, and a tracking number so you can follow it.

Domestic (US)

Free shipping on all putter orders. No minimum, no code needed.

Putters ship fully insured via FedEx or UPS from New York.

Duties and Taxes

Orders delivered outside the US may be charged duties, taxes or import fees on arrival. These are paid by the buyer and are not included in the price.

Damaged in Transit?

Every putter ships insured. If yours arrives damaged:

1.     Take photos of the box and the damage.

2.     Email us within 48 hours at help@incred.golf with your order number and photos.

3.     We will replace or repair it at no cost to you.

Keep the original packaging until we resolve it.

Wrong Address?

Double-check your shipping address at checkout. If a package comes back to us because of an incorrect address, you will need to cover re-shipping.

Questions? Email help@incred.golf or call (516) 260-0985.